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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

caren ramsey

February 14, 2023

5  out of  5 rating by caren ramsey
"Celinda is very friendly and professional. We have been with State Farm for many years without any complaints."

Devon Vereen

February 10, 2023

5  out of  5 rating by Devon Vereen
"Courteous and personable throughout the entire experience. Explained my insurance in detail line by line as well as what options were available. Very easy to work with."

Dedevi Huedo

August 20, 2022

5  out of  5 rating by Dedevi Huedo
"Incredible state farm agent to have for your insurance needs!"

Sarah Chiavacci

August 2, 2022

5  out of  5 rating by Sarah Chiavacci
"I would highly recommend! Dimple helped guide me through getting renters insurance and made the process extremely easy, stress-free, and an overall positive experience. Dimple was also very friendly and welcoming to all of my questions, making me very likely to recommend it to other friends and family! Overall a very good experience :)"

Scott Henderson

July 1, 2022

5  out of  5 rating by Scott Henderson
"Celinda and team (Kacee, Dimple) are very professional, polite, and thorough. I love how Celinda relates to the customer and she always provides a very detailed, thorough review of our coverage. I am very happy I switched to State Farm three years ago and love her as an agent."

Scott Vitez

June 3, 2022

5  out of  5 rating by Scott Vitez
"Ive had my homeowners and car insurance with Celinda for many years. She and her team are always professional, courteous and at the ready to assist to ensure satisfaction. Would highly recommend."

Rick Walker

March 28, 2022

5  out of  5 rating by Rick Walker
"I buy insurance hoping I'll never have to use it. Lucky for us we are doing business with Celinda Trull & Company. Her very qualified staff as well as the claims adjusters with State Farm are quite knowledgeable and responsive. Within the last eight months we have had several events, that meant we had need of their services. One incident was settled through another company so we can compare the handling of claims. Hands down State Farm provides timely responses. I've learned claims are processed by a number of people. There is seamless transfer through this State Farm office & with the various in house claims handlers. They get the job done fairly and in a timely fashion. Just wish they could restrict some of the bozos who are unfortunately driving."

Nobie Thrasher

February 16, 2022

5  out of  5 rating by Nobie Thrasher
"I have been using State Farm since I was driving as a teenager. When moving to Matthew's I quickly moved my insurance to Celinda. Her staff is awesome. When looking for insurance products, they are great in giving you several options to choose from and educate you, which might be best for you. Great follow up and customer service. As a Real Estate Broker I refer my home buyer clients to her knowing they will be well taken care of."

Mackenzie Sims

June 23, 2021

5  out of  5 rating by Mackenzie Sims
"I have had insurance with Celinda Trull since I started driving. I have had car insurance, renters insurance, and homeowners insurance with Celinda. Celinda and her team, Kacee and Dimple, are always a pleasure to work with. They are so helpful and patient. Insurance can be confusing, but they always take time to explain everything and make sure I understand what is going on."

Southern Scapes

May 27, 2021

5  out of  5 rating by Southern Scapes
"No matter what we need or the time frame we need it in, our State farm Rep.,Kacee Knauer, is always right on it. I recommend this State Farm branch to any and everyone I talk to that is looking for a reliable insurance company. The rates for all our Business insurance needs is very reasonable. Owning my own business is very hectic and it is good to know that State Farm is doing their job and giving me one less thing to worry about."

Garry Tilton

February 24, 2021

5  out of  5 rating by Garry Tilton
"State Farm has competitive rates. More importantly, Celinda, Kacee, and Dimple are all very knowledgeable, professional, and responsive. Highly recommend."

Amy Drew

July 23, 2020

5  out of  5 rating by Amy Drew
"Great service and customer care. Kacee very knowledgeable and is always available to help us navigate different options. She is responsive to our needs and respectful of our schedules and preferences."

Michael Kovach

July 17, 2020

5  out of  5 rating by Michael Kovach
"All of my communication was with Dimple Ratra who is Licensed Agent Staff at this location. She’s absolute class. Timely, prompt, friendly, professional. Very easy to work with and always looking out for our best interest."

Greg Faulk

October 31, 2019

5  out of  5 rating by Greg Faulk
"Very Professional firm, whenever you have a problem they work with you to get positive results. I have been with State Farm for years now and Celinda and her staff go the extra mile to get the job gone. They always have my back."

Arthur Huerta

October 31, 2019

5  out of  5 rating by Arthur Huerta
"Celinda's agency was wonderful in helping me move my State Farm policies from Michigan to North Carolina. The office has a very warm atmosphere and everyone is very kind. Kacee did an excellent job in helping me manage the details of getting renter's insurance to my apartment complex and sorting out my car insurance. Celinda made a point to meet me personally and she was very friendly. Plus, the rates were very competitive! I look forward to a long relationship with this agency."

Monte Hawks

September 10, 2019

5  out of  5 rating by Monte Hawks
"Very professional staff! I have been dealing with Dimple Ratra! She is very friendly and helpful with great customer service skills!"

Lonnie Gregory

September 9, 2019

5  out of  5 rating by Lonnie Gregory
"I've been with State Farm for 11 years. Celinda's office is amazing! Kacee is fantastic and Dimple has the sweetest voice and is very patient. Thank you for always treating me like family."

Charles Gordon

September 6, 2019

5  out of  5 rating by Charles Gordon
"Kacee at the agency is always very responsive in answering questions as well as keeping us up to date on our insurance. Recommend you talk to Celinda or Kacee if you have insurance needs."

Steve Golding

February 4, 2019

5  out of  5 rating by Steve Golding
"Great place to do business, everyone is friendly and does there job well. Steve Golding"

Keith Flynn

February 4, 2019

5  out of  5 rating by Keith Flynn
"Great service with attention to detail!"

The Seaside Garden

November 14, 2018

5  out of  5 rating by The Seaside Garden
"I was pleased with Celinda's State Farm Agency. They were very good about getting information to me and keeping in contact. Also, they were always friendly when I called. I would recommend them!"

Brian Autrey

March 29, 2018

5  out of  5 rating by Brian Autrey
"Celinda Erikson State farm Agency is fantastic to deal with. I deal with Kacee Knauner on the regular basis and she is always prompt with what I need and it always correct. Dealing with insurance companies is not always fun but this agency most certainly makes things easy. I would recommend them to anyone."

Beth Fisher Sanders

February 1, 2018

5  out of  5 rating by Beth Fisher Sanders
"Excellent agency - very attentive! We have a variety of insurances and have used Celinda Erickson since moving to Charlotte. State Farm in our view offers quality, value based insurance products. Celinda and Kacee are superb, very thoughtful. They made us feel right at home, and that we had a neighborhood business looking out for us. I highly recommend!"

Nicholas Chavis

January 16, 2018

5  out of  5 rating by Nicholas Chavis
"Celinda and her staff are very professional and friendly! Would highly recommend to anyone for their insurance needs!"

Neha Medikayala

January 11, 2018

5  out of  5 rating by Neha Medikayala
"I am so glad that I chose Celinda's staff and I appreciated their time and service!"