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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Paul Mead

December 29, 2025

5  out of  5
rating by Paul Mead
"If I could improve their rating I would but they’ve always been great and the stars show it!"
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Kiko Durango Ribeiro

December 15, 2025

5  out of  5
rating by Kiko Durango Ribeiro
"I had a great experience working with the Celinda Trull State Farm office. Kacee Knauer was incredibly helpful and genuinely kind throughout the entire process. She assisted me with getting renters insurance set up and smoothly transferring my auto insurance from Florida to North Carolina. Everything was explained clearly, and she made what could have been a stressful transition very easy. I truly appreciate her professionalism and responsiveness. Highly recommend this office."
We responded:
"Kiko, We are thrilled to hear about your great experience with our office, and Kacee! Thank you for your glowing review, and for trusting us with your auto and renters insurance needs, and for your recommendation!"
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Jackie Carty

December 9, 2025

5  out of  5
rating by Jackie Carty
"We are totally satisfied with this agency. Celinda, Casey and Dimple are friendly and easy to work with. Any concerns we might have are addressed accordingly and professionally."
We responded:
"Jackie, We’re thankful for your feedback, and are thrilled that we make it easy and professional for you! Thank you for your longstanding business. "
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Rose Dotson

December 1, 2025

5  out of  5
rating by Rose Dotson
"Celinda and Dimple were very helpful working with me on my home insurance. Options were explained and decisions made in a short amount of time."
We responded:
"Rose, Thank you for taking the time to share your thoughts on your experience with Dimple and myself. I'm pleased that the options we discussed were helpful for you. We appreciate your continued business!"
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Annette Holesh

November 22, 2025

5  out of  5
rating by Annette Holesh
"I requested info to be sent to our HOA. When I called the State Farm office, the receptionist was kind and efficient. Kaycee greeted me personally advised that she would send the info before the end of the day and she did. Great response, customer service!"
We responded:
"Annette, We appreciate your review! We are delighted to know you had a great experience with Kacee. Thank you for your business!"
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Lane Malcolm

November 5, 2025

5  out of  5
rating by Lane Malcolm
"Working with Dimple on my latest insurance needs was quick and easy. Great experience. Highly recommend Celinda Trull Agency."
We responded:
"Lane, I'm so pleased that Dimple made things quick and easy for you! Thank you for taking time to leave us a 5 Star review."
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Ybien Ksor

November 5, 2025

5  out of  5
rating by Ybien Ksor
"Appreciate all the help. Thank you for everything"
We responded:
"Ybien, We’re honored by your positive feedback! Thank you for your 5 Star review."
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Joseph

November 3, 2025

5  out of  5
rating by Joseph
"I've been with State Farm my entire life [decades :)] for home and auto coverage. The main reason I stay is because of their top tier customer service and responsiveness to all of my requests."
We responded:
"Joseph, We appreciate your business over many years! It's our pleasure to provide you with top tier customer service, and we are grateful for your review!"
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Deborah Meredith

November 3, 2025

4  out of  5
rating by Deborah Meredith
"Thank you Kacee for your follow up and recommendations on my car insurance. The staff at the office is always friendly and willing to assist."
We responded:
"Deborah, Thank you for your review, and we're so pleased that you find us to be friendly and helpful! "
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Kenneth Sass

October 11, 2025

5  out of  5
rating by Kenneth Sass
"I get great service from my State Farm agents. I would especially like to praise Kacee Knauer, who is very pleasant to work with and always very helpful."
We responded:
"Ken, We’re thrilled to know you had a positive experience with us, and Kacee in particular. Your satisfaction is our top priority! Thank you for your years of business with us!"
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Vicentia K

October 2, 2025

5  out of  5
rating by Vicentia K
"Dimple was very considerate of my time, polite, and professional. Got me a great price as well! 10/10 Recommend"
We responded:
"Vicentia, Thank you for your 5-star review! We're pleased to hear that Dimple's professionalism and courtesy helped with your insurance experience in our office. We truly appreciate your recommendation and business!"
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Keith Malings

October 2, 2025

5  out of  5
rating by Keith Malings
"Fast and easy service"
We responded:
"Keith, We’re very thankful for your feedback! It’s our pleasure to assist you with your insurance needs, and we appreciate your business!"
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Doug Wilson

September 19, 2025

5  out of  5
rating by Doug Wilson
"Dimple, Casey, and the crew are wonderful. Great communicators, very patient, and kind. I would recommend this office without reservation."
We responded:
"Doug, We’re honored by your positive feedback! Thank you very much for extending your recommendation of our team!"
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Jennifer Duppstadt

September 16, 2025

5  out of  5
rating by Jennifer Duppstadt
"Dimple was amazing to work with! She was fast to reply and great with communication. Definitely recommend!"
We responded:
"Jennifer, We are delighted to know you had a great experience with Dimple! We truly value your business and appreciate your recommendation. "
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Mike Collins

September 16, 2025

5  out of  5
rating by Mike Collins
"They do a great job. Very professional and have competitive rates and great service. I would recommend them to family and friends."
We responded:
"Mike, We’re very grateful for your review! Thank you for your business and recommendation."
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Núbia Gonçalves Oliveira

September 3, 2025

5  out of  5
rating by Núbia Gonçalves Oliveira
"Trabalho muito eficiente, gostei muito !"
We responded:
"Diego, ¡Muchas gracias por tu reseña! We’re honored by your positive feedback! "
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W C

September 3, 2025

5  out of  5
rating by W C
"Wonderful staff! Wonderful experience! Super helpful!!! Best insurance agents ever :)"
We responded:
"Wendy, We’re thrilled to know you had a wonderful experience with us! Your satisfaction is our top priority, and we thank you for the 5 star review!"
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Pam Sullivan

September 3, 2025

5  out of  5
rating by Pam Sullivan
"We have had our insurance with this office for over 20 years. Staff is so incredibly helpful and we have always been happy with their service."
We responded:
"Pam, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. We appreciate your loyalty these past 20 years!"
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Marie Rorie

August 25, 2025

4  out of  5
rating by Marie Rorie
"Ive had a great experience working with state farm agent very pleasant and saved me money"
We responded:
"Marie, Thank you for your review! We appreciate your feedback and are glad to know you had a positive experience with our State Farm team. "
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Kathryn Fletcher (Kathy)

August 22, 2025

5  out of  5
rating by Kathryn Fletcher (Kathy)
"Celinda and her staff have served us for years both in Matthews and now in Monroe. They are experts in the insurance field. We are also grateful knowing that Celinda is behind the scenes caring for us."
We responded:
"Hi Kathy, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! "
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a cooper

August 21, 2025

5  out of  5
rating by a cooper
"I have been a State Farm customer for many years and always depend on the local agency for help. Celinda and her team, Dimple and Kacee have always made every effort to make sure I have what I need. Thank you for your help."
We responded:
"Hello AJ, We appreciate your review! We are delighted to know you've had great experience with our State Farm office. Thank you for your loyalty and business!"
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Kunal Punjabi

August 12, 2025

5  out of  5
rating by Kunal Punjabi
"Kacee Knauer from State Farm helped me, and she was amazing - very patient, helpful and professional. A+!"
We responded:
"Kunal, Thank you for your 5-star review! Very happy to hear that Kacee was an A+ for you!"
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T C

August 8, 2025

5  out of  5
rating by T C
"They make it easy to do business with!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! "
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William Wallace

July 16, 2025

5  out of  5
rating by William Wallace
"Kacee has been so patient and helpful with us as we have had several home and car changes over the past few months! She is always so glad to help us in any way!"
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Catherine Muelle

July 15, 2025

5  out of  5
rating by Catherine Muelle
"Dimple is an exceptional State Farm agent. From our first interaction, she was professional, patient, and genuinely committed to helping me find the best coverage for my needs. She took the time to clearly explain every detail of my policy and made sure I felt confident before moving forward. She’s always responsive, kind, and reliable. I truly appreciate her dedication and highly recommend her to anyone looking for an agent who truly cares."
We responded:
"Catherine, Thank you for taking time to provide this detailed feedback! We look forward to continuing to provide you with great service! Thank you for your business!"