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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dan McLaughlin

November 22, 2024

5  out of  5
rating by Dan McLaughlin
"Always helpful."
We responded:
"Dan, Thank you for your 5 star review! I'm very pleased that our office is so helpful, and we appreciate your business. "
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shally chacko

November 19, 2024

5  out of  5
rating by shally chacko
"It was an exceptional service from Dimple, who went above and beyond to ensure we received the best coverage tailored to our needs."
We responded:
"Shally, We're thrilled to hear that Dimple provided you with exceptional service, and that she ensured you were provided with personalized coverage. Thank you for your business!"
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Jeff Williams

November 5, 2024

5  out of  5
rating by Jeff Williams
"I would like to take this opportunity to share my experience with this agent and the staff that works diligently to meet the needs of all my insurance requirements. I have been a customer for many years and have always been very satisfied with the level of service the agency and Statefarm as a whole have provided. Knowing that the staff is there to accommodate my insurance questions and needs, this agency is very responsive and knowledgeable with all my insurance needs."
We responded:
"Jeff, Thank you so much for your kind words and for taking the time to share your experience! We truly appreciate your loyalty over the years and are thrilled to hear that our team has consistently met your insurance needs. If you ever need anything in the future, please don’t hesitate to reach out. We look forward to continuing to serve you!"
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Hbin Ya

October 30, 2024

5  out of  5
rating by Hbin Ya
"I had a great experience with kacee. She was very kind and helpful. Thank you for helping me with my home insurance. You are awesome!!. I would highly recommend her"
We responded:
"Hello Hbin, Thank you for your 5 Star review of Kacee! I'm very pleased that she was awesome in handling your home insurance needs."
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Anne Brundage

October 9, 2024

5  out of  5
rating by Anne Brundage
"Super responsive and communicative agency with excellent customer service! When we moved to N.C. Celinda and Kacee took wonderful care of us, transferring our policies and recommending changes to better insure us, they even took the time to get to know us, it made for an easy transition and we'd highly recommend this State Farm office!"
We responded:
"Anne, I'm very pleased that the transition to our office went so well, and it's been our pleasure building a relationship with you! "
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Evelyn Cahill

October 5, 2024

5  out of  5
rating by Evelyn Cahill
"Celinda Trull and her staff are Knowledgeable and quick to respond to any questions you may have. I have been with this office for many years and have been quite satisfied with the service. I recommend them."
We responded:
"Evelyn, It's been our pleasure working with you over many years, and we appreciate you taking time to write this review!"
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Tyler Mundy

October 4, 2024

5  out of  5
rating by Tyler Mundy
"Very professional and helpful!"
We responded:
"Tyler, thank you for your 5 star review!"
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pratik5611

October 4, 2024

5  out of  5
rating by pratik5611
"this is my first time with State Farm and Celina’s and kacee as an State Farm agent they both help me good with all the 5 policies I have with them"
We responded:
"Pratik, It's been our pleasure getting your policies set up here, and we look forward to many years helping you!"
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Richard McCracken

October 4, 2024

5  out of  5
rating by Richard McCracken
"My experience with this agency is very positive. They are professional, attentive to details and very knowledgeable about the insurance industry. Most importantly they are very customer and people oriented. It is very comforting to deal with an organization that cares about you and your issues"
We responded:
"Richard, Thank you for the wonderful review! We pride ourselves on being detail oriented and building personal relationships. I'm pleased that you feel our caring nature!"
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Andrew Armstrong

October 2, 2024

5  out of  5
rating by Andrew Armstrong
"Kacee got back to me within the same business day to help me with my policy change. She was very professional/friendly throughout the phone call. Celinda’s office has always done a great job handling my insurance needs. My family has been with her for a few years now."
We responded:
"Andrew, I'm so pleased that you appreciate our quick response time, and we are grateful for your business, and this wonderful review!"
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Darrin Riley

October 2, 2024

5  out of  5
rating by Darrin Riley
"My primary contact is Kaci and she's very compassionate about any concerns or questions that you may have , Mrs. Celinda and Dimples are also great. State Farm has been good for my insurance needs."
We responded:
"Darrin, Thank you for taking time to write this nice review of our office! We hope to continue our relationship for many more years!"
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bill rochester

October 1, 2024

5  out of  5
rating by bill rochester
"Celinda and Kacee provide exceptional customer service. I switched my home and auto to them several years ago and whenever I need help, they are always there to offer assistance. They really care about their clients and I highly recommend them."
We responded:
"Bill, Thank you for this review! We were honored to earn your business several years ago, and it's always been a pleasure helping with your insurance needs!"
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Sherika Kemp

September 8, 2024

5  out of  5
rating by Sherika Kemp
"I have been a customer for many years and their customer service is great! I texted them late a few nights ago because i knew I may forget to call during the day. They called back and handle my concerns quickly."
We responded:
"Sherika, We appreciate your loyalty as a long-term customer and are thrilled to hear that you found our customer service to be great. We're glad that you found our late-night texting service helpful, and we're pleased to hear that we were able to address your concerns quickly!"
Profile photo of Mike Snow

Mike Snow

September 6, 2024

5  out of  5
rating by Mike Snow
"When the dealership failed to transfer my insurance to my new vehicle, the folks at Celinda Trull's office took care of the issue. This taught me a lesson, don't count on the dealership to handle transfers. Double check to see if all legalities are current. Celinda's staff took care of me, trust them."
We responded:
"Michael, Thank you for taking the time to share your experience with us. We're delighted to hear that our staff took care of you during this situation, and we hope to continue being a trusted resource for all your insurance needs!"
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scott buethe

September 6, 2024

5  out of  5
rating by scott buethe
"Great customer service!!"
We responded:
"Scott, Thank you for taking the time to leave a review! We're thrilled to hear that you had a great experience with our team. Providing excellent service is our top priority, and we're glad that we were able to meet your expectations. "
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Lawrence Quinn

August 14, 2024

5  out of  5
rating by Lawrence Quinn
"Due to dramatic increases in my auto and homeowners insurance rates, I was forced to leave my long-time (close to 30 years) insurance provider. After significant research and spending time getting quotes from various other carriers, I found great rates at Celinda Trull's State Farm agency. During this process, I worked directly with Dimple Ratra at Ms Trull's agency and found her to be quite professional, patient, and responsive. As one might imagine, leaving a long-term relationship can be quite stressful and Dimple worked with me extremely well throughout this process, assuaging all of my concerns and answering all my questions promptly. In short, aside from the great rates, I was pleased to move to State Farm and look forward to a long relationship made easier by being able to deal with quality professionals like Dimple."
We responded:
"Larry, Thank you so much for taking the time to write such a detailed and positive review about your experience with our agency! We appreciate your kind words and are thrilled to hear that you had a great experience working with Dimple. We are delighted to have you as a new customer and look forward to building a long-lasting relationship with you. "
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Steven Gouletas

July 17, 2024

5  out of  5
rating by Steven Gouletas
"Celinda and her staff have been very friendly, responsive and reliable with my car, life, and home insurance and I highly recommend them!"
We responded:
"Steven, I'm thrilled to hear that your experience with us has been so good, and that you highly recommend us! Thank you for your business over the years, and we look forward to many more!"
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John son

July 8, 2024

5  out of  5
rating by John son
"Needed insurance on an RV. Spoke with Kacee and she was very helpful in getting everything taken care. Kacee was Awesome!"
We responded:
"John, Happy to hear Kacee got everything set up for you! Enjoy your new RV, and thank you for your 5 star review!"
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Steve Thompson

July 2, 2024

5  out of  5
rating by Steve Thompson
"Staff is friendly and helpful. Very quick to respond to need."
We responded:
"Steve, Thank you very much for your 5 star review! We're happy you are pleased with our responsiveness and appreciate your business!"
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ryan smith

June 27, 2024

5  out of  5
rating by ryan smith
"Readily available and great customer service"
We responded:
"Ryan, We greatly appreciate your business, and want to thank you for taking time to give us a 5 Star review!"
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kendell sanders

June 21, 2024

5  out of  5
rating by kendell sanders
"Great service"
We responded:
"Kendell, Thank you for the 5 star review! We appreciate your business."
Profile photo of Evan Page

Evan Page

June 20, 2024

5  out of  5
rating by Evan Page
"Kacee and Celinda helped us complete a state to state transfer and were so polite and helpful. We feel very comfortable and secure with our decisions!"
We responded:
"Evan, I'm happy to hear that the transfer of your policies was a success! We look forward to helping you for years to come, and thank you for taking time to write a review for us!"
Profile photo of Tim Gallant

Tim Gallant

June 12, 2024

5  out of  5
rating by Tim Gallant
"I’ve been with this group for over 30 years. Kacee and Celinda are great to work with. Whenever I have questions they are always quick to respond with exactly what I or my family needs. I highly recommend them for all your insurance needs."
We responded:
"Tim, We want to thank you for your loyalty over the past 30 years - wow! And, we sincerely appreciate you taking the time to write this awesome review and for your recommendation."
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Greg Verner

June 7, 2024

5  out of  5
rating by Greg Verner
"Thank you for being so caring, professional, and consistent in meeting all of our home and auto insurance needs! You are always a pleasure to work with."
We responded:
"Greg, I'm so glad that working with us is a pleasant experience! Thank you very much for your kind review."
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Sandra Hazelton

June 4, 2024

5  out of  5
rating by Sandra Hazelton
"We are very satisfied with the customer service, prompt responses, and kindness always received from Kacee and Lucinda at State Farm. We have been working directly Kacee for years."
We responded:
"Hello Sandra, We're very happy that your experience with us over the many years has been prompt and friendly! Thank you for taking the time to leave us a review."