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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Oyinda Davis

September 15, 2023

5  out of  5 rating by Oyinda Davis
"Celinda and all her staff is nothing short of amazing. They show professionalism consistently and is very knowledgeable to all my insurance needs. I love this office so much and I plan on keeping my insurance needs here!"

Lyle Church

September 6, 2023

5  out of  5 rating by Lyle Church
"Very professional and helpful. Answer all my questions whenever I have them"

Dawna Carothers

August 28, 2023

5  out of  5 rating by Dawna Carothers
"Top Notch Agency. Celinda’s team is very responsive and helpful in every circumstance. Highly recommend them!"

Melvin Phillips

August 17, 2023

5  out of  5 rating by Melvin Phillips
"This State Farm office in Matthews has been excellent. Celinda Trull and the staff members are professional, courteous and knowledgeable . They make each experience seamless. Additionally, their office has set a high standard for operating a business. Not just an insurance business, but a plan all businesses should strive to follow."

Karthik Sathiyaseelan

August 16, 2023

5  out of  5 rating by Karthik Sathiyaseelan
"Excellent work by Celinda’s team. Very prompt to address my Renter’s insurance queries. Thank you so much again for your support."

Grace Morris

August 14, 2023

5  out of  5 rating by Grace Morris
"They are also so helpful and very nice to talk to! Everyone here will take the time to explain everything to you and will never be short with you if you are unsure or misunderstand. Best State Farm in Charlotte!"

Monica Rathore

August 10, 2023

5  out of  5 rating by Monica Rathore
"Very professional and take good care of there customers. I would love to recommend them to my friends and family."
Profile photo of Walter McCutcheon

Walter McCutcheon

August 9, 2023

5  out of  5 rating by Walter McCutcheon
"Its the place to get the insurance to have for everyone's protection or good. Well run office, very professional. Thankyou State Farm."

Asiah Coleman

August 4, 2023

5  out of  5 rating by Asiah Coleman
"Kacee was extremely helpful and knowledgeable. She was able to help us with all our insurance needs."

Richard Griffiths

July 24, 2023

5  out of  5 rating by Richard Griffiths
"Always a pleasant and knowledgeable team to answer your questions and provide the insurance solutions that all of us need"


July 10, 2023

5  out of  5 rating by RomeoKilo125
"Would be 6 stars. Kacee spent 2 hours with me answering all my questions and getting me set up with new auto and home policies. All I can say is that this experience and the value I'm getting for my premiums is far and away better than anything I've had in the past 11/10 will definitely recommend to anyone who will listen."

Phntasy 33

July 10, 2023

5  out of  5 rating by Phntasy 33
"Celinda and State Farm have been our family go to for over 20 yrs. Awesome. Thank you."

Marcone Souza

June 18, 2023

5  out of  5 rating by Marcone Souza
"The best agent ever!!!"

Emelyn Schaeffer

June 16, 2023

5  out of  5 rating by Emelyn Schaeffer
"Ms. Trull’s State Farm office has always been prompt, professional, and friendly, qualities I’ve really appreciated as a young adult navigating insurance for the first time. I’ve worked with Kacee specially, and she’s always answered every question I’ve had thoroughly, no matter how obvious an answer it might be to others, without any judgment or appearance of thinking they’re silly. This is the start of my third year with them, and I highly recommend this office!"

Camilla Miskovich

June 5, 2023

5  out of  5 rating by Camilla Miskovich
"Celinda knows her stuff!! Highly recommend her and her expertise!"

Brad Massingill

May 4, 2023

5  out of  5 rating by Brad Massingill
"We've always gotten great, personal service from Celinda's office. Whether it was Celinda herself or the others in her office, they have always been incredibly pleasant to deal with. We moved several hours away from Celinda's office to another part of the state over a decade ago, yet have always kept them as our agent due to the service and treatment we know we can count on when calling them. Hands down, the best insurance agent office we've ever dealt with."

Tamara Withers-Thompson

May 2, 2023

5  out of  5 rating by Tamara Withers-Thompson
"Kacee really makes things happen! She is so pleasant and responsive when you need help. What a wonderful addition to State Farm!"


March 21, 2023

5  out of  5 rating by Joyce
"I've been a State Farm customer for over 44 years!!!! Celinda's office made my transition from Maryland to NC an easy one."

caren ramsey

February 14, 2023

5  out of  5 rating by caren ramsey
"Celinda is very friendly and professional. We have been with State Farm for many years without any complaints."

Devon Vereen

February 10, 2023

5  out of  5 rating by Devon Vereen
"Courteous and personable throughout the entire experience. Explained my insurance in detail line by line as well as what options were available. Very easy to work with."

Dedevi Huedo

August 20, 2022

5  out of  5 rating by Dedevi Huedo
"Incredible state farm agent to have for your insurance needs!"

Sarah Chiavacci

August 2, 2022

5  out of  5 rating by Sarah Chiavacci
"I would highly recommend! Dimple helped guide me through getting renters insurance and made the process extremely easy, stress-free, and an overall positive experience. Dimple was also very friendly and welcoming to all of my questions, making me very likely to recommend it to other friends and family! Overall a very good experience :)"

Scott Henderson

July 1, 2022

5  out of  5 rating by Scott Henderson
"Celinda and team (Kacee, Dimple) are very professional, polite, and thorough. I love how Celinda relates to the customer and she always provides a very detailed, thorough review of our coverage. I am very happy I switched to State Farm three years ago and love her as an agent."

Scott Vitez

June 3, 2022

5  out of  5 rating by Scott Vitez
"Ive had my homeowners and car insurance with Celinda for many years. She and her team are always professional, courteous and at the ready to assist to ensure satisfaction. Would highly recommend."

Rick Walker

March 28, 2022

5  out of  5 rating by Rick Walker
"I buy insurance hoping I'll never have to use it. Lucky for us we are doing business with Celinda Trull & Company. Her very qualified staff as well as the claims adjusters with State Farm are quite knowledgeable and responsive. Within the last eight months we have had several events, that meant we had need of their services. One incident was settled through another company so we can compare the handling of claims. Hands down State Farm provides timely responses. I've learned claims are processed by a number of people. There is seamless transfer through this State Farm office & with the various in house claims handlers. They get the job done fairly and in a timely fashion. Just wish they could restrict some of the bozos who are unfortunately driving."